Phoenix Hospital Group is committed to providing exceptional clinical care to all patients.
We have a dedicated Patient Experience Group which meets monthly to analyse all the latest patient feedback we have received. We look to identify any opportunities for improvement in the experience and service offered to patients. It shows that despite such high levels of patient satisfaction, we refuse to become complacent and retain a strong focus on continual improvement.
We are extremely proud of the service we provide, the feedback we receive is illustrative of the exceptional quality of care and patient experience we offer.
The following are results from our Outpatients and Diagnostics patient feedback report, compiled by HWA Consulting for the months of July to December 2020:
The following are reviews on our clinic, our consultants and consultant recommendations on the website Doctify:
If you have any feedback or concerns about any aspect of the service provided please speak to any member of staff; alternatively, visit our Complaints and Feedback page for more information.